V&V Insurance Agency was originally founded as Vagts Insurance Agency in 1962. In 1982 Dale Vagts purchased a portion of that agency from his father and changed the name to V&V Insurance Agency. Kelly O'Donnell and Casey Bouska purchased V & V Insurance Agency in January 2019.
KELLY O' DONNELL
Kelly joined the family business, O'Donnell Insurance, in December of 2015, after serving as an administrator in Education for 20 years. He grew up in Cresco, Iowa. He graduated from the University of Northern Iowa in 1995. He has two children; Haley and Nathan. His Fiancé Michelle has two children; Drew and Connor.
Dale started V&V Insurance Agency in 1982 and with the help of a very dedicated and loyal staff he has watched it grow and prosper. Dale and his wife Joyce have 6 wonderful children and 12 beautiful grandchildren. His favorite activities are all related to the great outdoors, namely golf, fishing, hunting and snowmobiling.
DECORAH AGENCY MANAGEMENT/ AGENT
Chris has been an insurance agent for 20+ years. She has ran her own agency for a combination of 12 years. In 2019 she partnered her agency with V & V Insurance Agency in Decorah. She helps to bring in new clients along with maintaining her agency's clients. In her spare time she likes to go camping, play cards, and watch dirt track racing. She has two children, six grandchildren and one dog.
CRESCO AGENCY MANAGEMENT/ AGENT
Sandi started working for V&V in June of 1984 and went from the only secretary to her current position as office manager. Throughout the years she has become licensed for crop/hail, personal, health, life, and commercial lines. What Sandi enjoys most is spending time with her family. She has two sons, one granddaughter, and four grandsons.
ACCOUNTANT/ CUSTOMER SERVICE REPRESENTATIVE
Sue started working at V&V Insurance Agency in May 2001 as a bookkeeper. She also helps customers with their insurance needs, verifies and mails out policies, and various other office jobs. She is licensed in Personal Lines. Sue is married, has two children, five grandchildren and one great-granddaughter. In her spare time she likes to travel with her husband on their motorcycle, work in her flower gardens, attend grandchildrens' activities and dream of finding time to quilt.
CUSTOMER SERVICE REPRESENTATIVE
Emily started at V&V Insurance in November of 2013. She is licensed in personal, commercial, and crop/hail lines of insurance. At V&V Emily helps clients with their insurance needs, updates files, and many other office jobs. In her free time, Emily enjoys spending time with her husband Kevin & their two dogs, fishing, riding bicycle and learning more about her new photography hobby.
CUSTOMER SERVICE REPRESENTATIVE
Originally from central Iowa, Janann began working as a Customer Service Representative at V&V in December 2018 and is licensed in Personal Lines. She is the mother of two grown boys. Her elder son and daughter-in-law live in Michigan and her younger son resides in southern Iowa. Janann loves music and being outdoors. She spends her time away from V&V hiking, biking, fishing, and kayaking. As the president of the Russ O’Hara Hosta Society, she is also an avid gardener. She loves to spend rainy days curled up with her dog, her cat, and a good book.